Terms & Conditions

Terms & Conditions:

Automatic discounts and discount codes cannot be combined with subscriptions. Discounts cannot be combined or stacked. We do not offer price match. Gift card purchases do not count towards free shipping. Free Shipping on Orders of $70+ (after discount & before taxes), to the lower 48 states. Alaska and US Islands are not included.

 

Buy 5 Get 1 FREE Lip Balm Sale

Leaping Bunny E-mail promotion
Buy 5 individual lip balms and get one FREE! Mix and match scents, order as much as you like. Just add Lip Balms into your cart and discounts are applied automatically to every 6th lip balm!
Offer valid on our website only. Order as much as you like. Automatic discounts cannot be combined with subscriptions, or discount codes. You can use any valid codes once sale is over. eGift card purchases do not count towards free shipping. eGift Cards cannot be stacked with discounts. Free Shipping on Orders of $70+ (after discount & before taxes), to the lower 48 states. Alaska and US Islands are not included. All sales are final. Sale starts on 06/28/23 12:01 AM PST and ends on 06/30/23 11:59 PM PST

 

SMS Marketing:

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/moonvalleyorganics/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/moonvalleyorganics/privacy_policy).

 

SHIPPING POLICY 

FREE SHIPPING ON ORDERS OF $70* OR MORE
Shipping rates are subject to change.
Shipping discount conditions are subject to change.
Free Shipping is applied after discount & before taxes
Offer valid for items shipped within the lower 48 US states.
Normal shipping rates apply to Hawaii, Alaska and other countries.

 

We like to keep it simple at Moon Valley Organics, we ship within 1-5 business days, plus shipping time, or your products are FREE of course there is always small print. This doesn't include shipping charges or delays incurred by the carrier -- some circumstances are out of our control once your products leave our facility according to our standards, goals, and policies. Through the holidays it can take up to 7 days we are just a little company and will try as hard as we can.

We suggest ordering Holiday Gifts in advance as our shipping carriers are experiencing higher demands than ever seen before. We anticipate the holidays months to be extremely challenging for our carriers due to the nature of COVID19 and suggest ordering all gifts well before the date you need them by. Plan your holidays in advance and be prepared before November to ensure you get all your loved ones their special gifts!
 
To our international customers: Please allow up to 2-5 weeks for product delivery due to international customs regulations.

 

RETURNS POLICY

 100% Satisfaction Guarantee:

Our team works hard to craft high-quality, effective, and sustainable products created on our 10-acre organic herb farm.

If you are not satisfied with our products, we will issue a full refund + new shipping labels for the products to be returned to our company.

Please provide a detailed reason for the return and your current contact details (email, phone, and shipping address). We accept returns within 30 days of purchase. If you have any questions or concerns, please reach out to our customer service team.
CUSTOMER CARE & SUPPORT
info@moonvalleyorganics.com
Monday-Friday
9am-5pm (PST)
360-595-0500

 

PRIVACY POLICY

At Moon Valley Organics we respect your privacy and will never sell or share your information.

SMS Marketing:

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/moonvalleyorganics/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/moonvalleyorganics/privacy_policy).